Questions & answers

How booking a live dance workshop works, how paying works, and how instructors and studios join.

💃 Taking classes

What is GroovaClass?

A place to find live dance workshops run by local instructors in real studios. Every Class has the instructor's routine on video, so you can see what you'll learn. Each Class runs as one or more live workshops at a studio near you.

How do I join?

GroovaClass is invitation-only while we pilot in Boston. Sign up with the invitation code you were given. Anyone can browse Classes without an account.

How do I book a workshop?

Open a Class, pick one of its dates and choose Register. You see the full price per person in dollars before you book, and it is paid from your GroovaClass credit. If your credit is short, you can add more on the spot. Your bookings are under My workshops.

What does "needs N more to run" mean?

Studio workshops have a minimum number of sign-ups. If the minimum isn't reached before the cut-off (48 hours before the start), the workshop is called off and everyone is refunded in full automatically. You, the instructor and the studio are all told.

Can I join once it has started?

No. Registration closes when a workshop starts; it shows as Live now for its first hour.

💰 Paying

How do I pay for a workshop?

Each workshop has one price per person, in dollars. You pay it from your GroovaClass credit, which you add by card through Stripe on your profile. One dollar of credit pays one dollar of a booking. (Our records call a dollar of credit a ClassPoint.)

Are there fees?

Stripe's card processing fee is added on top when you add credit, so the credit you receive equals the amount you chose. There is no booking fee.

Does credit expire?

Credit you buy doesn't expire. Credit you're given, such as an invitation bonus or a credit from our team, expires 90 days after you get it. Each purchase and its dates are on your profile.

If an account has no activity for a year, any credit you bought and haven't spent is refunded to the card it came from, with reminders first.

Can I cash it out or send it to a friend?

No. Credit can only be used on GroovaClass. It can't be transferred or exchanged for cash.

🔄 Cancelling

Can I cancel a booking?

Yes. Up to 48 hours before the start, cancel it from the workshop and the full price goes straight back to your credit.

Closer to the start, choose Request cancellation: our team reviews it and lets you know.

What if the instructor or the studio cancels?

Everyone who booked is refunded in full, and you're told in your notifications.

⭐ Teaching

How do I start teaching?

Sign up with an instructor invitation code (choose Teach when you sign up). Then upload a Class: your routine as a YouTube link, a title, a style and a description. Keep it Public so learners can find it.

How do I schedule a workshop?

Open your Class and use Create New Workshop. You pick a studio and one of its open time slots, then set the price per person and the minimum sign-ups to run. The minimum times the price must cover the studio's fee; the calculator shows the split before you create it.

How and when am I paid?

Connect a Stripe account from your profile. After a workshop runs and its settlement window passes, your share is sent to your Stripe account automatically.

🏢 Hosting a studio

How do I list my studio?

Sign up with a venue invitation code (choose Host a studio). In the venue portal, add your venue and its spaces with an hourly price, then open time slots. Instructors book those slots for their workshops.

How am I paid?

Each booking pays your studio's fee. It is paid to your connected Stripe account after the workshop, before anyone else's share.

Can I cancel a booking?

More than 48 hours before the start, yes, from the venue portal. Within 48 hours, ask us from the booking and our team decides.

Still have a question?Write to support@groovaclass.com.
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