Privacy Policy
GroovaClass connects people who want to dance with local instructors and the studios they teach in. This policy explains what information we collect when you use groovaclass.com, why, and what you can do about it.
Who we are
GroovaClass is based in Boston, Massachusetts. In this policy "we" means GroovaClass. You can reach us at support@groovaclass.com.
What we collect
Information you give us
- Account details: your email address, a nickname, the type of account (learner, instructor or studio) and the invitation code you joined with. Your password is handled by our sign-in provider (Amazon Cognito); we never see it.
- Instructor profile: a photo, a short bio, your dance styles and social links, if you add them.
- Studio details: venue names, addresses, spaces, photos, prices and open time slots.
- Content: the Classes you publish (titles, descriptions and links to your videos), tutorial links, music you upload, and reviews you write.
- Messages to us: what you write when you contact support or request a cancellation.
Information created when you use GroovaClass
- Bookings and credit: the workshops you book or cancel, your GroovaClass credit (ClassPoints), each purchase and refund, and notifications we send you.
- Payments: card payments are processed by Stripe. We receive a record of the payment (amount, date, status), not your full card number. Instructors and studios are paid through Stripe Connect; Stripe collects the identity and bank details it needs.
- Your location, only if you ask: if you choose "Use my location", your browser shares your position, and we send it to OpenStreetMap's Nominatim service to find your city. We keep the city on your device to show workshops near you; we do not store your position on our servers.
- Technical information: our hosting provider (Amazon Web Services) keeps standard logs, such as IP addresses and request times, to run and protect the service.
How we use it
- To run your account and show the Classes, workshops and studios available to you.
- To take bookings, hold and refund credit, settle payments to instructors and studios, and keep accurate financial records.
- To send you messages about your bookings and account, for example a confirmation, a cancellation or a refund.
- To keep GroovaClass safe: invitation-only sign-up, preventing fraud, and enforcing our Terms of Service.
- To improve the service, using information about how it is used. We do not use third-party analytics or tracking tools.
We do not sell your personal information, and we do not use it for third-party advertising.
Who we share it with
- Instructors and studios see how many people booked their workshop. They do not see your email address or your payment details.
- Other members see what you publish: your nickname, instructor profile, Classes and reviews.
- Service providers who process data for us: Amazon Web Services (hosting, sign-in, email), Stripe (payments and payouts), YouTube (Class videos play from YouTube, which may set its own cookies when you play one), and OpenStreetMap Nominatim (only when you choose "Use my location").
- When the law requires it, or to protect the rights and safety of our members and of GroovaClass.
Cookies and storage on your device
We store a small amount of information in your browser: your sign-in session, your chosen city and similar settings, so the site works and remembers your choices. We do not use advertising cookies. Embedded YouTube players may store their own cookies under YouTube's policy.
How long we keep it
- We keep your account information while your account is open.
- If you close your account, it is suspended for a short period (currently 30 days) in case you change your mind, then deleted. Unspent credit you bought is refunded to your card first.
- We keep payment and booking records for as long as tax and accounting rules require, generally up to seven years.
Your choices
- See and correct: your profile shows your details, bookings, credit and payments; you can change your nickname and instructor profile there.
- Close your account: from your profile ("Close my account").
- Ask us: write to support for a copy of your information or to ask us to delete or correct something. We answer within 30 days.
Children
GroovaClass is for adults. Members under 18 need the consent of a parent or guardian (see our Terms). Children under 13 cannot have an account, and we do not knowingly collect their information.
Security
Your data is stored with Amazon Web Services and payments are handled by Stripe. Access is limited to the people and systems that need it. No method of transfer or storage is completely secure, so we cannot promise absolute security.
Changes to this policy
If we change this policy, we will update the date above and, for important changes, tell you on the site or by email.
Contact
Questions about privacy: support@groovaclass.com.